Travel

Flight Cancelled? What to Do and Your Rights

Act quickly to rebook, know your options for refunds, and keep receipts for any extra costs.

Editorial TeamNovember 4, 20261 min read

A cancelled flight can throw your plans into chaos, especially during the busy holiday season. Acting quickly gives you the best chance of getting where you need to go.

Act fast

  1. Check the airline app — it may offer automatic rebooking.
  2. Call the airline while you queue at the desk; whichever answers first wins.
  3. Look at alternative flights yourself so you can suggest specific options.
  4. Ask about nearby airports and partner airlines.

Know your options

  • You can usually choose between rebooking on another flight or a refund if you no longer want to travel.
  • In the US, airlines must offer a refund if they cancel a flight and you decide not to travel.
  • In the EU and UK, rules such as EU261 may entitle you to care (meals, hotel) and sometimes compensation, depending on the cause and notice given.
Keep receiptsSave receipts for meals, hotels and transport. You may be able to claim these costs from the airline or your travel insurance.

Check your insurance

Travel insurance and some credit cards cover cancellations and delays. Read the policy and claim promptly.

Stay calm and polite

Staff are under pressure during disruptions. Being polite and clear about what you need often gets better results.

Rules change and depend on your route and airline. Check the airline's terms and official government guidance for your situation.

#Flights#Travel
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Written by Editorial Team

Our editors research, test and simplify everyday tasks so you can get them right the first time. Spotted something we should update? Let us know on our contact page.

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